Privacy Policy

Effective date:

Rohan Motors Limited ("we", "our", "us") operates the RD SUPPORT brand and the website rohanmotorslimited.shop. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or interact with us.

Information we collect

• Contact details such as name, email, phone and address
• Vehicle details and service history you share with us
• Communication preferences (including WhatsApp and email consent)
• Technical data like IP address, device and browser information

How we use information

• To provide and improve sales, service, and support
• To respond to inquiries and schedule appointments
• To send service reminders, updates, and (with consent) marketing messages
• To comply with legal obligations and resolve disputes

Sharing and disclosure

We do not sell your personal data. We may share data with service providers and finance/insurance partners strictly for delivering requested services. We may disclose information if required by law or to protect our rights and safety.

Data retention

We retain personal data for as long as necessary to fulfill the purposes described in this policy, comply with legal requirements, and resolve disputes.

Your choices

• You may opt out of marketing communications at any time
• You may request access to, correction, or deletion of your data
• You may update communication preferences by contacting us

Security

We employ reasonable technical and organizational measures to protect your data. However, no method of transmission over the Internet is 100% secure.

International transfers

Our services are intended for India. If data is processed outside India, we take steps to ensure appropriate protection measures.

Children’s privacy

Our services are not directed to children under 18. We do not knowingly collect data from children.

Contact

For privacy questions or requests, contact us at contact@rohanmotorslimited.shop or write to: Rohan Motors Limited - GZB, 432, Mukand Nagar, G. T. Road, Ghaziabad, Uttar Pradesh, 201001.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective date”.