Refund & Cancellation Policy

At Rohan Motors, we aim for complete satisfaction. If something isn’t right, the following guidelines apply. These policies are designed with Indian consumers in mind and align with applicable laws.

Timeframes

• Service bookings: cancellation at least 24 hours before the appointment for a full refund of any prepayment
• Accessories/orders: cancellation within 48 hours of order placement if the item has not been fitted or dispatched
• Special orders/custom parts: cancellation may not be possible once the order is placed with the manufacturer

Eligibility

• Refunds apply to prepaid service charges or accessory payments
• Fitted/used parts and consumables are generally non‑returnable unless defective
• Defective items will be handled under the respective manufacturer’s warranty terms

Process

1. Write to contact@rohanmotorslimited.shop or rakesh@rohanmotorslimited.shop with your invoice/order details
2. Our team will verify eligibility and confirm next steps within 3 business days
3. Approved refunds will be processed to the original payment method within 7–10 business days

Support

We value long‑term relationships. Please contact Rohan Motors if you face any issue — we will do our best to resolve it quickly and fairly.